What is the Trezor® Hardware Wallet?
The Trezor® Hardware Wallet is a cold-storage device that keeps your private keys offline. It prevents remote hacking, phishing, and malware attacks that target software wallets. Designed for clarity and security, Trezor® supports major coins and integrates with the Trezor Suite App for transaction management.
Quick start: trezor.io/start
Visit trezor.io/start, plug in your device and follow official steps. Download the Trezor Suite for desktop from the official site, or follow web prompts. Never download Suite, firmware, or Bridge from unverified sources.
Trezor Suite & Trezor Bridge
Trezor Suite is the desktop app for portfolio view, transactions, and settings. The Trezor Bridge is the local connector that lets browsers talk to your device. If your browser can't detect the device, reinstall the Bridge via the official download link.
Common login problems & fixes
- Trezor Login not working: Reconnect device, try another USB port/cable, update Bridge and Suite.
- Unable to login Trezor: Confirm firmware is up-to-date; disable conflicting browser extensions.
- Error Connecting Trezor Account: Restart both device and computer; try a different browser (Chrome/Edge).
- Trezor Suite App not Working: Clear app cache or reinstall Suite; check OS permissions.
- Can't verify Trezor Wallet: Verify firmware signature and download sources at trezor.io only.
Account recovery & 2FA
Use your 12–24 word recovery seed to restore access. This is the single safe recovery method—avoid online tools that request your seed. For linked services using 2FA, a lost phone means you should follow each service's 2FA reset flow; Trezor® itself uses the seed for wallet recovery, not traditional 2FA.
Troubleshooting flow (practical)
1) Check cable & USB port. 2) Update Trezor Bridge and Suite from trezor.io. 3) Reboot PC and device. 4) Try a different browser. 5) If still stuck, consult Trezor Help Center.
FAQs — quick answers
1) How to start with Trezor®?
Go to trezor.io/start, follow on-screen setup, and store your recovery seed offline.
2) Why won’t my computer detect Trezor®?
Install or reinstall Trezor Bridge, try another cable/port, or disable problematic browser extensions.
3) How to recover my wallet?
During setup in Trezor Suite select 'recover wallet' and enter your recovery seed (never share it).
4) Is Trezor Suite available for mobile?
Trezor Suite focuses on desktop; mobile experiences vary — use official announcements for availability.
5) What to do for "Can't verify wallet"?
Confirm firmware and Suite downloads are from trezor.io and verify firmware signatures when prompted.